Security Monitoring and Incident Management System

A Security Monitoring and Incident Management System gives security teams a single control room view of people, patrols and events across one or many sites. Extrion Tech can design and develop it in-house for private security companies, hotels, ports, warehouses, campuses and institutions that need clear records of what happened, when and who responded.

Guards check in at patrol points using QR or NFC tags on a mobile app, so supervisors can see missed checkpoints in real time instead of reading paper logbooks at the end of a shift. Alarms and alerts from panic buttons, intrusion panels or other systems can be received where the device supports an API or standard protocol, and each one opens an event with a timer, an assigned responder and a required closing note. Control room operators log calls, radio messages and observations in a running occurrence book.

When something serious happens, an incident report captures location, people involved, photos, witness statements and immediate actions, then moves into investigation with corrective actions and follow-up dates. Managers in Zanzibar or anywhere in Tanzania can compare incident trends by site, shift and category, and produce client reports for contracted guarding services. Incident categories, escalation rules and reporting formats are agreed with you during analysis.