Construction & Real Estate

Property Management System

PMS Custom Development

Manage a portfolio of buildings, units and owners in one system: occupancy, owner statements, service charges, maintenance and property-level income and expenses.

  • Web-based
  • Android
  • iOS

Overview

Property Management System (PMS)

A Property Management System is built for organisations that look after buildings on behalf of themselves or other owners. It keeps a structured record of every property, block, floor and unit, who owns it, who occupies it and what it earns and costs. Extrion Tech can design and develop it in-house for estate agents, management companies and institutional landlords in Zanzibar and across Tanzania.

The system is organised around the portfolio rather than individual tenancies. Managers see occupancy and vacancy by building, collect service charges for shared areas such as security, cleaning and generators, and record property expenses like repairs, utilities and insurance. Each owner receives a periodic statement showing rent collected, management fees deducted, expenses paid and the net amount remitted, which removes much of the manual work behind owner reporting.

Maintenance requests are linked to units and assets, assigned to staff or contractors, and costed back to the right property. Documents such as title deeds, building permits and insurance policies are stored against each property with expiry reminders. Where the client also needs detailed lease administration, the system can be combined with a rental and tenancy module. Fee structures, statement formats and approval rules are agreed with you during analysis.

Business problems it addresses

  • Property records, owner details and unit status are kept in separate files.
  • Owner statements are compiled by hand each month and often disputed.
  • Service charges for shared costs are not allocated fairly or collected consistently.
  • Repair costs are not linked to the property, so true net income is unknown.
  • Insurance, permits and contracts expire without anyone being reminded.

Interface

Five screens of the system

Illustrative mockups with sample data — not screenshots of a client’s system.

Workflow

From property onboarding to owner remittance

  1. 1

    Onboard property

    Register the building, units, owner, mandate and management fee.

  2. 2

    Unit status

    Mark each unit as occupied, vacant, reserved or under repair.

  3. 3

    Service charge budget

    Set annual shared costs and apportion them across units.

  4. 4

    Billing and collection

    Issue rent and service charge invoices and record receipts.

  5. 5

    Expenses and repairs

    Record property costs and approved maintenance against the building.

  6. 6

    Owner statement

    Calculate income, fees and expenses, then the net due to the owner.

  7. 7

    Remittance

    Approve and record payment to the owner and close the period.

Functions covered

Modules and what they do

01 Portfolio

  • Property and unit register

    Records buildings, blocks, units, sizes, features and status.

  • Owners and mandates

    Holds owner details, management agreements and fee terms.

  • Documents and compliance

    Stores deeds, permits and policies with expiry reminders.

02 Finance

  • Billing and receipts

    Generates rent and service charge invoices and records payments.

  • Service charge management

    Budgets shared costs and apportions them by unit size or agreed share.

  • Property expense ledger

    Records utilities, repairs and insurance per property.

  • Owner statements and remittance

    Produces periodic statements and records owner payments.

  • Mobile money and bank collections Optional / subject to scope

    Matches payments from mobile money or bank feeds where an API is available.

03 Operations

  • Maintenance requests

    Logs, assigns and costs repairs against units and building assets.

  • Owner portal Optional / subject to scope

    Lets owners view statements, occupancy and documents online.

  • Portfolio reports

    Shows occupancy, arrears, yield and net income by property.

Technology stack

Technology selected for this solution

These are the technologies planned for this type of system. The final stack depends on scale, performance, licensing, infrastructure, integrations and your requirements.

Frontend

ReactTypeScriptHTML5CSS3

Backend

Laravel / PHPREST APIs

Database

MySQL

Mobile

React Native

Infrastructure

Linux serversCloud hostingAutomated backupsMonitoring

Integrations

Mobile money (where an API is available)Bank statement importSMS gatewayEmailAccounting software (optional)

Security & data integrity

Protecting your data and its accuracy

Owner and occupant financial records are restricted by portfolio and role, owners see only their own properties, and retention of personal and financial data is agreed with the client for the relevant jurisdiction.

Standard protections

  • Role-based access control

    Each user sees only what their role allows.

  • Authentication and authorisation

    Every request is checked for a signed-in, permitted user.

  • Fine-grained permissions

    Permissions per module and action, such as view, edit or approve.

  • Secure password storage

    Passwords are stored using strong one-way hashing, never in plain text.

  • Encryption in transit

    HTTPS/TLS protects data between users and the server.

  • Server-side input validation

    All input is validated on the server before it is saved.

  • Protection against common web vulnerabilities

    Defences against injection, cross-site scripting and request forgery.

  • Database constraints and transactions

    Constraints and transactions keep related records consistent.

  • Audit logs

    Important actions are recorded with who, what and when.

  • User activity history

    A history of each user’s activity for supervisors and administrators.

  • Backup and restoration

    Scheduled backups with tested restoration procedures.

  • Session management

    Session time-outs and the ability to sign out other devices.

  • Data export controls

    Exports limited to authorised roles and recorded.

Optional advanced protections

  • Multi-factor authentication A second sign-in step for selected or all users.
  • Encryption at rest Sensitive data encrypted on disk where the infrastructure supports and is configured for it.
  • Disaster recovery planning A documented plan to restore service after a major failure.
  • Secure API access Authenticated, rate-limited access for integrations.

Data integrity

Receipts, expenses and remittances are posted as balanced ledger entries per property and owner, so statements always tie back to transactions. Closed periods are locked, corrections are made through dated adjustments, and collections can be reconciled against bank or mobile money statements.

Security controls are configured for each project. We do not claim certification, compliance or immunity from attack unless independently verified for your deployment.

Customisation & integration

Tailored to how you work

We tailor modules, reports, permissions, workflows, branding and integrations to your organisation. Tell us which features you need when you request a quote.

  • Management fee rules and owner statement layout
  • Service charge apportionment methods
  • Property, unit and amenity attributes
  • Approval levels for expenses and remittances
  • Owner portal branding and payment integrations

Deployment & support

From go-live to continuous improvement

Onboarding, data migration, training, maintenance, technical support and future enhancements are services we scope into your project.

Cloud-hostedClient-owned serverLocal networkHybridDesktop installationMobile app distribution
Data migration

Bringing records from spreadsheets or older systems, checked and reconciled.

Training

Role-based training for users, supervisors and administrators.

Support

Technical support and maintenance under an agreed support plan.

Enhancements

New modules, reports and integrations as your organisation grows.

Pricing

Pricing tailored to your requirements

Every organisation has different workflows, users, infrastructure, and integration needs. Request a quotation for a solution designed around your requirements.

  • Number of users, branches and modules
  • Customisation and integrations
  • Hosting: cloud, your server or hybrid
  • Data migration and training
  • Support and maintenance plan
Request pricing

Request a Quote

Tell us about your organisation and requirements. Our team will review your request and contact you with the next steps.

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