Finance & Payments
Microfinance Management System
A microfinance system for members, groups, savings, loans and collections, with loan officer field tools and portfolio-at-risk reporting for MFIs, SACCOS and community lenders.
- Web-based
- Android
- Server-based
Overview
Microfinance Management System (MFI)
Microfinance institutions, SACCOS and community lending groups often manage hundreds of members across villages with ledgers, receipt books and spreadsheets. Repayments collected in the field take days to reach the books, arrears are spotted late, and calculating portfolio quality for the board or lenders becomes a manual exercise. A Microfinance Management System puts members, savings, loans and collections into one controlled record.
Extrion Tech develops the system around your lending methodology: individual or group loans, solidarity guarantees, compulsory savings, meeting schedules and loan products with their own interest method, fees, terms and grace periods. Loan officers register members, record group meetings and capture repayments from a mobile app, including in rural areas of Zanzibar and Pemba where connectivity is intermittent. Each repayment updates the member’s balance and the institution’s ledger immediately on synchronisation.
Management sees disbursements, collections, portfolio at risk and officer performance by branch. Repayment and savings collection through mobile money, SMS reminders and credit reference reporting can be included according to project scope and where the provider offers an API. Prudential and reporting requirements for microfinance in Tanzania are established with the client, and the reports are configured to match the formats they need.
Business problems it addresses
- Field repayments recorded in receipt books reach the ledger days later, if at all.
- Arrears are noticed late because loan schedules are tracked manually.
- Group meetings, savings and guarantees are difficult to link to individual loans.
- Portfolio-at-risk and other board figures take days to compile.
- Cash handled by field officers is hard to reconcile against member balances.
Interface
Five screens of the system
Illustrative mockups with sample data — not screenshots of a client’s system.
Workflow
From member onboarding to portfolio reporting
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1
Member and group registration
Members are registered with identification and photos, and linked to their group and branch.
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2
Savings build-up
Compulsory and voluntary savings are recorded to establish eligibility for credit.
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3
Loan application
The officer captures the loan request, purpose, business details and group guarantees.
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4
Appraisal and committee approval
Repayment capacity is assessed and the credit committee approves, adjusts or declines.
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5
Disbursement
Approved loans are disbursed by cash, bank or mobile money, and the schedule is generated.
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6
Collections
Repayments are captured at group meetings or received electronically and posted to accounts.
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7
Arrears follow-up
Overdue loans are aged, reminders sent and recovery actions recorded per member.
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8
Portfolio reporting
Management reviews disbursements, collections, portfolio at risk and officer performance.
Functions covered
Modules and what they do
01 Members and savings
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Member and group register
Holds member profiles, identification, groups and guarantors.
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Savings and shares
Manages compulsory savings, voluntary deposits, withdrawals and share capital.
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Group meetings
Records attendance, savings and repayments collected at each meeting.
02 Lending
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Loan products
Defines interest method, fees, terms, grace periods and eligibility rules.
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Applications and appraisal
Captures requests, appraisal scores and credit committee decisions.
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Disbursement and schedules
Disburses loans and generates repayment schedules automatically.
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Arrears and recovery
Ages overdue loans and tracks follow-up visits and agreements.
03 Operations and finance
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Teller and cash management
Controls cashier tills, officer cash and end-of-day balancing.
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Accounting integration
Posts loan and savings transactions to the general ledger.
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Loan officer mobile app
Optional / subject to scope
Supports registration, meetings and collections in the field, offline.
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Mobile money and SMS
Optional / subject to scope
Receives repayments and sends reminders where the provider offers an API.
Technology stack
Technology selected for this solution
These are the technologies planned for this type of system. The final stack depends on scale, performance, licensing, infrastructure, integrations and your requirements.
Frontend
Backend
Database
Mobile
Infrastructure
Integrations
Security & data integrity
Protecting your data and its accuracy
Member identification, savings and loan histories are confidential financial data, so officers see only their assigned groups and data on field devices is encrypted. Access restrictions, privacy safeguards and record retention are agreed with the client for the relevant jurisdiction.
Standard protections
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Role-based access control
Each user sees only what their role allows.
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Authentication and authorisation
Every request is checked for a signed-in, permitted user.
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Fine-grained permissions
Permissions per module and action, such as view, edit or approve.
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Secure password storage
Passwords are stored using strong one-way hashing, never in plain text.
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Encryption in transit
HTTPS/TLS protects data between users and the server.
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Encryption at rest
Sensitive data encrypted on disk where the infrastructure supports and is configured for it.
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Server-side input validation
All input is validated on the server before it is saved.
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Protection against common web vulnerabilities
Defences against injection, cross-site scripting and request forgery.
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Database constraints and transactions
Constraints and transactions keep related records consistent.
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Audit logs
Important actions are recorded with who, what and when.
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User activity history
A history of each user’s activity for supervisors and administrators.
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Backup and restoration
Scheduled backups with tested restoration procedures.
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Session management
Session time-outs and the ability to sign out other devices.
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Secure API access
Authenticated, rate-limited access for integrations.
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Offline mode with controlled synchronisation
Work offline and synchronise safely when the connection returns.
Optional advanced protections
- Multi-factor authentication A second sign-in step for selected or all users.
- Disaster recovery planning A documented plan to restore service after a major failure.
- Data retention and deletion policies Retention periods and deletion rules agreed with you.
- Monitoring and error logging Errors and unusual activity are logged and monitored.
Data integrity
Each repayment is allocated to fees, interest and principal by product rules inside a single transaction that also posts to the ledger. Offline receipts carry unique device numbers so synchronisation cannot create duplicates, and officer cash collected is reconciled against posted receipts daily.
Security controls are configured for each project. We do not claim certification, compliance or immunity from attack unless independently verified for your deployment.
Customisation & integration
Tailored to how you work
We tailor modules, reports, permissions, workflows, branding and integrations to your organisation. Tell us which features you need when you request a quote.
- Loan and savings products with their own rules
- Group lending methodology and meeting cycles
- Credit committee levels by loan size
- Board, lender and regulatory report formats
- Mobile money, SMS and credit reference links
Deployment & support
From go-live to continuous improvement
Onboarding, data migration, training, maintenance, technical support and future enhancements are services we scope into your project.
Bringing records from spreadsheets or older systems, checked and reconciled.
Role-based training for users, supervisors and administrators.
Technical support and maintenance under an agreed support plan.
New modules, reports and integrations as your organisation grows.
Pricing
Pricing tailored to your requirements
Every organisation has different workflows, users, infrastructure, and integration needs. Request a quotation for a solution designed around your requirements.
- Number of users, branches and modules
- Customisation and integrations
- Hosting: cloud, your server or hybrid
- Data migration and training
- Support and maintenance plan
Finance & Payments
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