Finance & Payments

Loan and Repayment Management System

Custom Development

A loan management system that handles applications, credit assessment, approval, disbursement, repayment schedules, arrears, restructuring and closure for any lending organisation.

  • Web-based
  • Android

Overview

Loan and Repayment Management System

Employers offering staff loans, SACCOS, asset financiers and credit-only lenders all face the same challenge: keeping every loan’s schedule, payments, penalties and balance accurate over its whole life. When this is done in spreadsheets, interest is miscalculated, payments are applied inconsistently, and borrowers dispute their balances. A Loan and Repayment Management System handles the full loan lifecycle with consistent rules.

Extrion Tech builds the system around your loan products and credit policy. Each product defines its interest method (flat or reducing balance), fees, penalties, repayment frequency, collateral or guarantor requirements and approval limits. Applications are assessed against those rules, approved at the correct level, and disbursed with an automatically generated schedule and loan agreement. Repayments by salary deduction, bank transfer, cash or mobile money are allocated in the agreed order across penalties, interest and principal.

Arrears are aged daily, and reminders, restructuring and write-off follow approval rules rather than ad hoc decisions. Borrowers can receive statements and SMS reminders, and lenders in Zanzibar and mainland Tanzania can connect mobile money or payroll deduction files where the provider offers an API or file format. Interest disclosure and lending requirements are established with the client for the relevant jurisdiction.

Business problems it addresses

  • Interest and penalties are calculated inconsistently across loans and staff.
  • Borrowers dispute balances because payment allocation is not transparent.
  • Overdue loans are not identified until they are seriously in arrears.
  • Restructuring and write-offs are decided without a documented approval trail.
  • Lenders cannot easily see expected collections for the coming weeks.

Interface

Five screens of the system

Illustrative mockups with sample data — not screenshots of a client’s system.

Workflow

From application to loan closure

  1. 1

    Application

    The borrower’s request is captured with income, purpose, collateral and supporting documents.

  2. 2

    Credit assessment

    Affordability, history and security are scored against the product’s credit rules.

  3. 3

    Approval

    The loan is approved at the level its amount and risk require, with conditions recorded.

  4. 4

    Agreement and disbursement

    The loan agreement is generated and funds are released by the chosen payment method.

  5. 5

    Repayment

    Instalments are received and allocated across penalties, interest and principal by rule.

  6. 6

    Arrears management

    Late loans are aged, reminders sent and recovery actions logged.

  7. 7

    Restructure or write-off

    Rescheduling or write-off is proposed and approved under the credit policy.

  8. 8

    Closure

    Fully repaid loans are closed, collateral released and a clearance letter issued.

Functions covered

Modules and what they do

01 Origination

  • Loan products

    Configures interest methods, fees, penalties, terms and limits.

  • Applications

    Captures borrower details, documents and requested terms.

  • Credit scoring

    Applies affordability and risk rules to produce a recommendation.

  • Collateral and guarantors

    Records security items, valuations and guarantor commitments.

02 Servicing

  • Disbursement

    Releases funds and generates schedules and agreements.

  • Repayment posting

    Allocates payments by rule and issues receipts.

  • Arrears and collections

    Ages overdue amounts and organises follow-up work.

  • Restructuring

    Reschedules loans and records write-offs with approvals.

03 Channels and reporting

  • Loan reports

    Shows portfolio, expected collections and arrears by product.

  • Payroll deduction files Optional / subject to scope

    Exchanges deduction lists with employers in an agreed format.

  • Mobile money repayments Optional / subject to scope

    Posts repayments received where the provider offers an API.

  • Borrower SMS and statements Optional / subject to scope

    Sends reminders and periodic statements to borrowers.

Technology stack

Technology selected for this solution

These are the technologies planned for this type of system. The final stack depends on scale, performance, licensing, infrastructure, integrations and your requirements.

Frontend

Vue.jsHTML5CSS3JavaScript

Backend

Laravel / PHPREST APIs

Database

PostgreSQLMySQL

Mobile

Flutter

Infrastructure

Linux serversCloud hostingOn-premises hostingAutomated backupsMonitoring

Integrations

Mobile money (where an API is available)Employer payroll deduction filesSMS gatewayAccounting systemEmail

Security & data integrity

Protecting your data and its accuracy

Borrower income, collateral and repayment records are confidential, so credit staff see only the portfolios assigned to them and approvals cannot be made by the officer who prepared the loan. Retention and disclosure requirements are agreed with the client for the relevant jurisdiction.

Standard protections

  • Role-based access control

    Each user sees only what their role allows.

  • Authentication and authorisation

    Every request is checked for a signed-in, permitted user.

  • Fine-grained permissions

    Permissions per module and action, such as view, edit or approve.

  • Secure password storage

    Passwords are stored using strong one-way hashing, never in plain text.

  • Encryption in transit

    HTTPS/TLS protects data between users and the server.

  • Encryption at rest

    Sensitive data encrypted on disk where the infrastructure supports and is configured for it.

  • Server-side input validation

    All input is validated on the server before it is saved.

  • Protection against common web vulnerabilities

    Defences against injection, cross-site scripting and request forgery.

  • Database constraints and transactions

    Constraints and transactions keep related records consistent.

  • Audit logs

    Important actions are recorded with who, what and when.

  • User activity history

    A history of each user’s activity for supervisors and administrators.

  • Backup and restoration

    Scheduled backups with tested restoration procedures.

  • Session management

    Session time-outs and the ability to sign out other devices.

  • Secure API access

    Authenticated, rate-limited access for integrations.

Optional advanced protections

  • Multi-factor authentication A second sign-in step for selected or all users.
  • Disaster recovery planning A documented plan to restore service after a major failure.
  • Data retention and deletion policies Retention periods and deletion rules agreed with you.
  • Data export controls Exports limited to authorised roles and recorded.

Data integrity

Schedules are generated from product rules and stored with the loan, so later rule changes do not alter existing agreements. Repayments post as balanced ledger entries in a single transaction, and daily jobs reconcile loan sub-ledger totals with the general ledger control account.

Security controls are configured for each project. We do not claim certification, compliance or immunity from attack unless independently verified for your deployment.

Customisation & integration

Tailored to how you work

We tailor modules, reports, permissions, workflows, branding and integrations to your organisation. Tell us which features you need when you request a quote.

  • Loan products, interest methods and penalty rules
  • Credit scoring criteria and approval limits
  • Repayment allocation order
  • Agreement, statement and clearance letter templates
  • Payroll, mobile money and SMS integrations

Deployment & support

From go-live to continuous improvement

Onboarding, data migration, training, maintenance, technical support and future enhancements are services we scope into your project.

Cloud-hostedClient-owned serverLocal networkHybridDesktop installationMobile app distribution
Data migration

Bringing records from spreadsheets or older systems, checked and reconciled.

Training

Role-based training for users, supervisors and administrators.

Support

Technical support and maintenance under an agreed support plan.

Enhancements

New modules, reports and integrations as your organisation grows.

Pricing

Pricing tailored to your requirements

Every organisation has different workflows, users, infrastructure, and integration needs. Request a quotation for a solution designed around your requirements.

  • Number of users, branches and modules
  • Customisation and integrations
  • Hosting: cloud, your server or hybrid
  • Data migration and training
  • Support and maintenance plan
Request pricing

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Tell us about your organisation and requirements. Our team will review your request and contact you with the next steps.

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