Leadership & goals

Leaders agree on what digital should achieve (sales, cost, service)Clear goals keep projects focused. There is a budget set aside for technology improvementsProjects stall without funding. Someone owns digital projects and reports progressOwnership turns plans into results.

Processes

Key processes are written down step by stepYou cannot automate what is not defined. You know which tasks take the most manual timeShows where automation pays back first. Paper forms and approvals have been reducedA sign of processes ready to move online.

Data

Customer and sales data is kept in one system, not scattered filesOne source of truth enables reporting and automation. Managers get regular reports without manual compilingGood data supports faster decisions. Data is backed up and access is controlledProtects the business as more moves online.

People

Staff are comfortable with email, cloud files and online toolsAdoption is the biggest risk in any project. Training is planned when new systems are introducedTraining turns software into results. Staff are encouraged to suggest improvementsThe best ideas often come from the front line.

Technology & security

Internet and Wi-Fi are reliable across the workplaceOnline systems depend on connectivity. Computers and software are reasonably up to dateOld equipment slows people and raises risk. You have a website or online channel customers actually useA digital front door for customers. Two-step sign-in is on for email and key systemsMore online systems means more to protect.

Free tool report

Reference
Prepared

Digital Transformation Readiness Quiz

See how ready your organisation is to move processes online, and where to start.

Next step

Turn this into a plan with an Extrion specialist.

Share this report with us for a free review: practical priorities, real prices from our team and a proposal if you want help.

Call+255 674 020223 · +255 654 120308
WhatsApp+255 674 020223
Emailinfo@extrion.co.tz
Onlinewww.extrion.co.tz/tools

Turn your result into a plan.

Share your results with our team and we will recommend practical, prioritised next steps.