IT Procurement, Maintenance & Troubleshooting

IT Infrastructure for Schools in Zanzibar

Many schools receive computers before they have the room, power, network or people to keep them running. A year later, half the machines are unused: a power supply has blown, the Wi-Fi password was lost, or nobody knows how to reinstall Windows. The equipment was never the hard part.

  • Zanzibar resource
  • 7 min read
  • Updated
  • Extrion Knowledge Center

Many schools receive computers before they have the room, power, network or people to keep them running. A year later, half the machines are unused: a power supply has blown, the Wi-Fi password was lost, or nobody knows how to reinstall Windows. The equipment was never the hard part.

This guide is for heads, bursars, school boards and donors planning ICT for primary and secondary schools in Zanzibar. It covers the room, the power, the network, safe internet, and the maintenance that keeps it all working.

What makes school IT harder here

Power cuts and surges. A lab of thirty computers that switches off mid-lesson loses work and teaching time. Surges when power returns damage power supplies, chargers and switches. Many schools outside Unguja town also have a weak or unreliable grid connection.

Heat, dust and humidity. A hot classroom with open windows fills computers with dust, and humid air near the coast corrodes connectors. Machines run hotter and fail sooner.

Thick walls and spread-out buildings. Classroom blocks are often separate buildings with coral-stone or concrete walls. Wi-Fi from the office will not reach a classroom across the yard.

Internet varies by area. Some schools can get fibre; many rely on 4G or fixed wireless. Bandwidth is shared by every pupil at once, so it runs out quickly.

Skills and spare parts. Technicians are scarce outside town, and parts often come from Dar es Salaam. A school with no one trained in basic maintenance will wait days or weeks for simple repairs.

Security. Computers and projectors are attractive to thieves, especially during holidays.

Child safety. Children need protection from harmful content, and the school has a duty of care whenever it provides internet access.

The computer lab

  • A lockable room with burglar bars, a solid door and, ideally, CCTV on the entrance.
  • Ventilation or air-conditioning, and dust control: closed windows during lessons if possible, and dust covers when not in use.
  • Wired network to each desk, not Wi-Fi, for desktop computers. Cable is cheaper per seat over the life of the lab and is not affected by walls or interference.
  • One switch in a lockable cabinet, on a UPS.
  • Power distribution designed by an electrician, with enough circuits for the number of machines, earthing and surge protection.
  • Standardised computers: the same model throughout, so one spare part or one disk image fits all.

Lab layout matters too. Arranging desks around the walls lets the teacher see every screen from the middle of the room.

Wi-Fi for teaching and staff

  • Separate networks for staff, pupils (if allowed) and guests, separated with VLANs.
  • Access points in each classroom block, with outdoor-rated units or fibre between blocks. See Network Planning for Large Properties for campus layouts.
  • Bandwidth limits per device, so one person downloading a large update does not stop a whole class.

Safe internet and content filtering

  • DNS-based filtering blocks known adult and harmful sites for every device on the school network. It is simple to run and works on phones as well as computers.
  • Firewall rules to restrict pupils' network to what lessons need.
  • Separate accounts on lab computers for pupils and teachers, with pupils unable to install software.
  • Supervision: no filter is perfect, so teachers should see screens during lessons.

Note Filtering on the school network does not protect a pupil's own phone on mobile data. Your ICT policy should cover phones too.

Power and solar

Where the grid is unreliable, a solar system with batteries can run a lab, but size it to the load, not to a budget figure. Ask your installer for a load calculation based on the number and type of computers, hours of use and days of backup.

  • Laptops or low-power desktops use far less energy than older desktops and make solar more affordable.
  • A UPS or inverter with automatic switching keeps machines on during short cuts.
  • Surge protection on the grid supply and on any outdoor cable.
  • Batteries need care: correct ventilation, temperature and charging settings, and regular checks.

Warning Solar, batteries and mains wiring can cause electric shock, burns and fire. Only a qualified electrician or solar installer should install or modify them.

Secondary schools: more

Secondary schools typically need more: a larger lab or several, a server or cloud system for school records and exam results, staff laptops, projectors in classrooms, and possibly a science or technical lab with specialist software. The Skills Lab Center at Lumumba is a training facility where Extrion delivered LAN, fibre, CCTV, PA, fire/safety and IT infrastructure: the same building blocks a large secondary school or college needs.

Primary schools: simpler

A primary school can start with a smaller lab or a set of laptops in a charging cabinet that moves between classrooms, a projector, and Wi-Fi in the staff room. Robust, simple equipment matters more than speed.

Phased options

Phase 1: Foundation

  • Secure, ventilated room with safe electrics, earthing and surge protection.
  • UPS for the network and the teacher's computer.
  • An internet connection with DNS filtering.
  • Asset register and a named person responsible for ICT.

Phase 2: The lab

  • Structured cabling to every desk, a switch in a cabinet.
  • Standard computers set up from one image, with pupil and teacher accounts.
  • CCTV on the lab entrance and a recorder on the UPS.

Phase 3: Whole school

  • Wi-Fi in classroom blocks, fibre or wireless links between buildings.
  • Solar and battery backup for the lab and network.
  • Projectors or displays in classrooms.
  • School management system and cloud backup of records. See backup and disaster recovery.

Use the IT budget planner to plan the cost over several years, not just the purchase.

School IT checklist

  • Name one staff member responsible for ICT, and train them in basic maintenance.
  • Check the lab room for security, ventilation and safe power before ordering computers.
  • Ask an electrician to check earthing and circuits for the number of machines planned.
  • Put the network switch and router on a UPS.
  • Turn on DNS-based content filtering, and test it with a few known blocked categories.
  • Create separate pupil and teacher accounts on lab computers.
  • Keep an asset register with serial numbers, location and purchase date.
  • Make a standard disk image so a broken computer can be restored quickly.
  • Back up school records (pupils, exams, finance) to a second location.
  • Clean computers and check for dust every term.
  • Check UPS and solar batteries every term; replace when they no longer hold charge.
  • Secure the lab during holidays and check CCTV is recording.
  • Keep a small stock of spares: keyboards, mice, cables, a power supply.
  • Write a short ICT and acceptable-use policy covering phones too.

Common mistakes we see

  • Accepting donated computers without a plan for power and maintenance. Different models, missing chargers and no software licences make old donations hard to keep running.
  • Wi-Fi for desktop labs. Thirty computers sharing one access point through a wall is slow and unreliable. Cable is better.
  • No earthing or surge protection. Power supplies fail one by one after storms and power returns.
  • Batteries ignored. UPS and solar batteries wear out; a dead battery gives no backup at all.
  • One shared admin password. Pupils find it and install games or change settings.
  • No filtering. The school is responsible for what pupils can reach on its network.
  • Nobody responsible. Without a named person and a simple maintenance routine, problems pile up until the lab closes.

Relevant Extrion services

More about our work in the sector is on the education page.

Frequently asked questions

Should a school buy laptops or desktops?

Desktops last longer and are harder to steal; laptops use less power, work on battery during cuts and can move between classrooms. Many schools choose desktops for a fixed lab and a laptop trolley for classrooms.

How fast does the school's internet need to be?

It depends on how many people use it at once and for what. Start with what the curriculum needs, then add bandwidth limits so one user cannot take everything.

Can a lab run entirely on solar?

Yes, if the system is sized for the real load and the batteries are looked after. Ask for a written load calculation.

Is content filtering expensive?

Basic DNS filtering can be low-cost and runs on existing equipment. More detailed filtering and reporting need a firewall and someone to manage it.

Who should maintain the computers?

A trained staff member for daily tasks, and an IT provider for repairs, updates and anything electrical.

When to call Extrion

If you are planning a new lab, a donation, or a whole-school network, Extrion can survey the site, plan the power and network, and help maintain it. See our IT management services or contact us.

This guide is general information to help you plan. Prices, product features and regulations change, so confirm the details for your own site before you buy.

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